Drift 365

UNLIMITED SERVICING & REPAIRS 365 DAYS A YEAR

Professional bike care for every rider is now affordable with DRIFT365. Feel the difference of riding a well maintained bike at a fraction of the cost. Care for your bike the same way our skilled mechanics care for their own, from as little as $7 per week for road bikes, $8 per week for Hardtail MTB or $10 per week for Dual Suspension MTB.

Drift365 servicing and repairs are carried out as often as required for a low weekly fee.

 

This includes, but is not limited to the following:

Two major scheduled services per year

General and emergency repairs

Installation of upgraded parts

Warranty work

 

Benefits for you and your bike include:

  • Regular professional mechanical care

  • Save money on services and repairs

  • Ongoing maintenance helps prevent major failures

  • Reduce bike noise

  • Improve ride quality

  • Improve safety

  • Increase Strava KOM potential

  • Increase bike re-sale value

  • Maximise performance

  • Comply with warranty requirements

  • Maximise the life of your bike

 

Sign Up Today & Ride Better With Drift365

    Choose your bike type below to sign up :

    bicycle maintenance

    Bicycle repair newcastle

      Bicycle shop maitland

        ~Average service spend based on two major services per year.

        *Terms and conditions apply. Visit website or in-store for details.

         

           

          DRIFT 365 Definitions

          Service work

          Service work includes major scheduled services, warranty work, repairs, labour required for elective upgrades, suspension service requirements, and any additional work required that does not require outsourcing by Drift Bikes.

          Service work does not include freight.

          Service work does include warranty work. That’s right, DOES.

          Service work does not include externally sourced labour. eg. the service is not offered in house by Drift Bikes or the importer does not allow Drift Bikes or any other external party to practice this service. Example - Specialized Brain Suspension Servicing.

          Major Service

          A major service includes a complete strip and rebuild of your bike as well as attending to any suspension components and their required service intervals.

          Externally Sourced

          Externally Sourced is defined as any part bought or sourced from a third party ie. Not Drift Bikes

          Workshop Consumables

          Including but not limited to, grease, oil, brake fluid, zip ties, cable ends, foam, shrink wrap, chain lube etc

          Every Day of The Year

          Drift Bikes is open 7 Days per week year Round and closed for public holidays. Therefore we cannot provide unlimited service work every day of the year but it is assumed that our service work continues to work for the rider on the days that we aren’t open.

           

          DRIFT365 Terms & Conditions:

          Contract is minimum 12 months with price protection for 24 months.

          Bikes must be presented to the workshop in a clean state. Bike cleaning fees will apply.

          Bookings essential. However for minor adjustments or running repairs Drift Bikes will endeavor to fix these on the spot.

          DRIFT365 does not include any parts or workshop consumables.

          DRIFT365 does not include fitment of second hand parts.

          DRIFT365 does not include fitment of externally sourced parts. Fitment of externally sourced parts will be at our standard labour charge. See Definition of externally sourced under definitions.

          In the event that Drift Bikes can source free parts on behalf of the rider under a universal scheme ie “Free Lifetime Bearings” an admin fee of $50 will apply. This Admin Fee excludes freight. This Admin Fee will be void if the bike was originally purchased through Drift Bikes.

          Drift Bikes reserves the right to opt out of source and supply of parts if they cannot seek a wholesale rate on parts. These parts would fall under “externally sourced” and be subject to standard labour rates. For Example – Online Bicycle companies only dealing at a retail level for frame spares such as but not limited to bearing kits, swingarms and linkages, derailleur hangers etc

          DRIFT365 will only replace swingarm bearings if completed within a 12 month period. We suggest opting to have your bearings done annualy or as part of one of your included major services.

          DRIFT365 does not include bike boxing for travel, but we will supply you the box for free!

          DRIFT365 does not include reassembly of any disassembled item. Example - rider strips bike or component to perform DIY maintenance.

          DRIFT365 does not include dropper post servicing, with the exception of SPECIALIZED COMMAND POSTS. DRIFT365 does cover the removal and refit of any dropper post.

          Drift Bikes is responsible for insuring that you are made aware of your two included major services within a 365 day period.

          The rider is responsible for utilizing this service beyond the two major services per year. Remember, we want to see you, we want to fix your bike.

          FAQ

          Can I purchase DRIFT365 for my old bike?

          Yes.

          Is DRIFT365 available to all bikes, even if I didn’t purchase my bike from Drift Bikes?

          Yes. No matter what bike you buy or own DRIFT365 is available for all bikes.

          Can I get my other bikes serviced under DRIFT365?

          Additional bikes can be added to the Drift365 plan at a discount of $2 per bike off the Retail price for the type of bike. In the event that there are different types of bikes being added to the one plan, the highest cost type of bike must be paid for in full and subsequent bikes receive the applicable discount.

          Are there any additional charges for bikes with Brain Technology & Cannondale Suspension?

          Yes. See Definition of Service Work. These items fall under externally sourced labour. With DRIFT365 you will pay a flat admin charge of $50 per item not including freight. Removal and refitting is included in your DRIFT365 membership.

          Is there a limit to how often I can bring my bike in store?

          No. Riders are encouraged to bring their bike into store on a regular basis and whenever they feel their bike isn’t performing as its optimum. Suggested timeframe is monthly and in the event of any emergency repair requirements.

          When is the best time to purchase DRIFT365?

          As soon as your 90 Day guarantee ends after your new bike purchase and for 2nd hand bikes simply consult with the Drift Bikes Service Department about the best way to utilise the DRIFT365 service for your next repair.